Reply to every Google review, automatically.
Loomiii reads your Google Business reviews and writes thoughtful, on-brand replies for you — running quietly on your own PC.
Free · Windows 10 & 11 (64-bit) · v0.4.20 · 81 MB
Replies in your voice
Loomiii learns your business, then writes a unique, human reply to every review — never templated.
Private by design
Runs entirely on your own computer. Your reviews and data never leave your PC.
Built for backlogs
Catch up on hundreds of old reviews, then stay on top of new ones — all automatically.
Set it and forget it
Sign in once and let Loomiii work in the background. No copy-paste, no busywork.
Up and running in minutes
- 1
Download & install
Get the installer above and run it. The whole thing takes under a minute.
- 2
Sign in & connect
Open Loomiii, sign in with your account, and connect the Google business you manage.
- 3
Let it reply
Loomiii drafts replies in your voice. Approve them yourself, or let it post automatically.
What's new
Every update makes Loomiii faster and more reliable. Current version: 0.4.20.
- Version 0.4.20CurrentSep 30, 2026
- Fixed “the AI is not available / busy, try again”. Loomiii now automatically uses whichever AI engine is live and has capacity, switches between several of them on its own, and simply waits a moment and carries on when they’re all busy — no more errors.
- Much better replies: natural, warm and specific to what each customer wrote. Loomiii no longer invents treatments, services or staff names the customer didn’t mention, greets people by their correct first name, gives complaints a sincere apology, and can reply in the customer’s own language.
- New reply quality check: every reply is checked before it’s saved and fixed automatically if needed. Anything still doubtful waits in a new “Needs check” tab and is never auto-posted.
- New: change any reply in one click — Shorter, Longer, Warmer, More formal, Simpler words, More apologetic — or type your own instruction. Undo is one click away, and your hand edits save automatically.
- New filters: by status, by star rating (with or without text), and search by name or words.
- Old drafts that don’t meet the new standard are rewritten automatically, and review text that Google showed twice is cleaned up.
- Version 0.4.19Jul 11, 2026
- Fixed a blank white window that could appear on the desktop while Loomiii worked in the background. Replies and your Google sign-in are unchanged.
- Version 0.4.18Jun 19, 2026
- New: choose how your replies feel. In Settings you can now pick from 20+ styles — Warm & welcoming, Gracious host, Family-run charm, Caring (great for clinics), Food-lover’s delight (restaurants), Premium, Festive, and more — or write your own.
- New: set the reply length too — one line, two lines, short, or detailed.
- It sets the tone, written in your own language. Loomiii still writes a unique, best-quality reply to every review, and unhappy (1–2★) reviews always get a proper, sincere apology.
- Nothing changes until you choose a style — otherwise your replies stay exactly as they are today.
- Version 0.4.17Jun 18, 2026
- Fixed Loomiii not starting by itself after you turn the PC on. If your Windows user name has a space in it, the “start with Windows” setting didn’t launch the app — so the background auto-replies never ran. Updating to this version repairs it automatically; just restart your PC to confirm.
- Version 0.4.16Jun 16, 2026
- True set-and-forget: after a one-time setup, Loomiii starts with Windows, runs in the system tray, and replies to new reviews on its own — no need to open the app again.
- Auto-pilot now survives a restart (your Google sign-in is saved properly on shutdown), and if it ever needs you it sends a 'reconnect' notification instead of stopping silently.
- Big reliability fixes for connecting and reviews — Loomiii keeps your Google sign-in valid the whole time, so it finds your business AND loads/replies to its reviews dependably.
- Fixed "I signed in but it says no business found" and reviews not loading after connecting.
- Auto-post with a safety hold on 1–2★ reviews, desktop notifications for new reviews, and faster connecting for single-location owners.
- Version 0.4.5Jun 11, 2026
- Refreshed the whole interface — cleaner depth, smoother motion, and more polish on every screen.
- Fixed the on/off toggles in Settings (they now sit correctly beside their labels).
- New: Background mode — Loomiii can start with Windows and reply to reviews on its own from the system tray, without opening the window. No pop-ups; low-star reviews are held for your approval.
- Syncing now loads ALL of your reviews, not just the first 50 (handles Google's new scrolling reviews list).
- New: Auto-pilot — replies to new reviews in the background on a timer.
- New: In-app updates — Loomiii can now update itself to future versions.
- New: Desktop notifications when new reviews arrive.
- Connecting your Google account now opens the sign-in window reliably on a fresh install.
- Sign-in is more reliable — no first-try failures, and a brief connection blip won't sign you out.
- Managing multiple Google accounts never mixes their reviews.
- Faster syncing — only new reviews are fetched, with a Full re-sync option.
- Low-star reviews (1–2★) are held for your approval instead of auto-posted.
- Version 0.3.1Jun 9, 2026
- Fixed an issue where reviews wouldn't load for some accounts.
- More reliable review loading on slower internet connections.
- Version 0.3.0Jun 8, 2026
- Correctly matches the right Google account and business — no more mixed-up reviews when you manage more than one.
- Faster review loading.
- Better business detection when you first connect.
- Safer handling so your saved drafts and posted replies are never lost.
- Works across more languages, plus stability fixes.
- Version 0.2.0Jun 6, 2026
- Early reliability and reply-quality improvements.
- Version 0.1.0Jun 6, 2026
- First release of Loomiii.
Ready when you are
Works on Windows 10 and 11 (64-bit). Requires Google Chrome — already installed on most PCs — and a Loomiii account. Ask your administrator if you need one.
Free · Windows 10 & 11 (64-bit) · v0.4.20 · 81 MB